Product Details
The Prompt Too in one settled specification, held in UK stock – the 60 cm upholstered-back Prompt Too in black fabric, on a black or white frame, with 2D adjustable armrests and adjustable lumbar support fitted as standard. It is built on the same frame and Viasit full synchromatic mechanism as the made-to-order Prompt Too. Two practical differences: it is kept in UK stock, so it typically reaches you in 5–7 working days instead of after a four-to-five week build; and it arrives flat-packed in a single box for you to assemble, where the made-to-order chair is delivered fully built. We confirm your despatch date when you order.
A full synchromatic mechanism, a 70 mm sliding seat and a height-adjustable backrest – free-flow recline with an adjustable tension control wheel, integrated forward tilt for close desk work, and seat tilt adjustment. Cold-moulded polyurethane foam on seat and backrest, with the upholstery applied without adhesive, on a five-star base with load-controlled braked twin castors (EN 12529). Rated to a 150 kg user weight.
Key Highlights:
- Held in UK stock: typically 5–7 working days to your door, rather than a four-to-five week build. For more than five chairs, contact us for a delivery estimate
- One settled specification: black fabric, with a black or white frame — the two versions kept in stock
- 2D adjustable armrests as standard: height and width, with polyurethane arm pads
- Adjustable lumbar support as standard
- Full synchromatic mechanism with integrated forward tilt: seat and back move together as you lean, and the seat tips slightly forward for close desk work
- 70 mm sliding seat: sets the gap behind the knees without changing the chair
- Height-adjustable backrest and free-flow recline with a 5-position lock and an adjustable tension control wheel
- Rated to a 150 kg user weight
- Flat-packed for self-assembly: it arrives knocked down in a single box; assembled delivery is not available on this chair
Prefer it delivered fully built, or want a different fabric or the taller 70 cm back? The made-to-order Prompt Too is the same design built to your specification — six upholstery groups, three backs and both frames — and it arrives fully assembled, on a 4–5 week lead time.
Seven adjustments, and the order to make them in – once assembled, the chair starts out set for an average body. Five minutes spent in this order is the difference between a chair that is fine and one you stop noticing.
- Seat height (41–54 cm): set your feet flat on the floor with your knees near a 90° angle. This sets everything else.
- Seat depth (70 mm slide): adjust until there is a 20–40 mm gap behind your knees.
- Backrest height: raise or lower the backrest so it supports your lower back, rather than pressing between the shoulder blades.
- Lumbar support: set it to meet the inward curve of your lower back. Support should feel present, not pushy.
- Recline tension: turn the tension control wheel until leaning back takes light effort rather than a shove, or leave the recline free-flowing.
- Armrests (2D): set the height so your shoulders stay down and relaxed, then the width so your elbows sit close to your body rather than out to the sides.
- Seat tilt and forward tilt: tips the seat slightly forward for close desk work, which keeps the hips open and the lower back from rounding.
Technical Specifications
| Feature | Specification |
|---|---|
| Manufacturer's warranty | 5 years on the frame and mechanism; 2 years on the gas lift. Upholstery fabric, castors and other wear parts are excluded |
| Mechanism | Full synchromatic with integrated forward tilt, free-flow recline with 5-position lock, and adjustable tension control wheel |
| Armrests | 2D adjustable (height and width), polyurethane arm pads — fitted as standard |
| Lumbar support | Adjustable — fitted as standard |
| Backrest | 60 cm upholstered, height-adjustable |
| Seat height range | 410–540 mm |
| Seat width | 470 mm |
| Seat depth range | 420–490 mm (70 mm sliding seat) |
| Maximum user weight | 150 kg |
| Upholstery | Black 100% polyester fabric (60,000 Martindale rubs); cold-moulded polyurethane foam on seat and backrest, with the upholstery applied without adhesive |
| Frame finish | Black, or white |
| Base | Plastic five-star base, 690 mm diameter |
| Castors | Load-controlled braked twin castors (EN 12529) |
| Chair weight | About 20 kg (18 kg chair plus 2 kg armrests) |
| Manufacturer's certifications (upholstered back) | GS certificate (150 kg), BIFMA LEVEL 3, Blauer Engel, pollutant tested, ergonomics tested, Quality Office |
| Assembly | Arrives knocked down in a single box, 69 × 39 × 74 cm, for self-assembly. Assembled delivery is not available on this chair |
Delivery, returns & what’s included
- Free tracked UK delivery — typically 5–7 working days.
- 14-Day Returns if the chair isn’t the right fit for you (see full policy for details).
- 5-Year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery fabric, castors and other wear parts excluded), coordinated directly by Apex with UK-based support.
- The Apex Ergonomics Pack — complimentary with every chair: our 6-page guide to setup, posture and chair care, emailed after your order.
Every Apex Comfort chair includes your complimentary 6-page Apex Ergonomics Pack — emailed automatically once your order is confirmed. A concise, practical guide to setting up and getting the most from your chair, so it delivers the support you paid for from day one.
Inside the pack
- 10-minute desk & chair setup checklist — set height, posture and screen position correctly the first time.
- Visual posture reference — keep it to hand through long working days.
- Movement breaks & desk stretches — reduce stiffness during extended sessions.
- Chair care & maintenance — keep your chair performing and looking its best for years.
Why it matters
Even a well-engineered chair won't help if it's set up incorrectly — you'll carry the same aches into a new chair. This guide covers the small, high-impact adjustments that fix the cause, not the symptom, so your chair delivers the comfort and support it's built for.
How you receive it
Place any order and we'll email your download link as soon as your order is confirmed. Open it on your phone, tablet or laptop and follow the steps as you set up your chair.
The Apex Ergonomics Pack is available only to Apex Comfort customers — not included when the same chairs are bought from general retailers or marketplaces.
The Apex Comfort Standard
Built to a long service life and specified for daily professional use.
Complete the setup
FAQs
Sent via free tracked UK delivery. This chair's own delivery estimate is shown in the Specs & Delivery section above. Read our full Delivery policy.
We offer 14-day returns from delivery for change of mind. Please report any damage or defect as soon as you notice it, and we arrange and cover collection in those cases. Read our full Returns & Refunds policy.
Apex Comfort is a UK office-seating specialist, operated by the registered company ZACK'S ECOMMERCE LTD. We coordinate delivery, returns and your warranty directly. More about Apex Comfort.
