Privacy policy
ZACK'S ECOMMERCE LTD ("us", "we", or "our") operates the Apex Comfort website (the "Service"). This page explains our policies regarding the collection, use, and disclosure of your personal information ("Personal Information") when you use our Service.
We are committed to protecting your privacy and will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined herein, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Apex Comfort.
1. Information Collection and Use
While you use our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This Personal Information may include, but is not limited to, your email address, name, phone number, and postal address.
2. Log Data
When you visit our Service, our servers automatically record information that your browser sends ("Log Data"). This data may include your computer’s Internet Protocol ("IP") address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistical data.
We may also use third-party services, such as Google Analytics, to collect, monitor, and analyse this information in order to improve our Service. These third-party service providers have their own privacy policies detailing how they use such information.
3. Cookies
Cookies are small data files that include a unique identifier and are stored on your device's hard drive by your web browser. We use cookies to enhance your experience on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some portions of our Service may not function properly.
For more details, please refer to our Cookie Policy.
4. Behavioural Remarketing
Apex Comfort uses remarketing services to advertise on third-party websites after you have visited our Service. Both we and our third-party vendors use cookies to display targeted ads based on your past interactions with our Service.
5. Google
Google’s remarketing service is provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings. Google also offers a Google Analytics opt Out Browser Add-on that prevents your data from being collected by Google Analytics.
For more information on Google’s privacy practices, please visit the Google Privacy & Terms.
6. Service Providers
We may employ third-party companies and individuals to help facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties only have access to your Personal Information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Communications
We use your Personal Information to communicate with you regarding the goods and services offered on our website, including billing and order fulfilment. With your explicit consent, we may also use your email address to send you information about our products, services, and promotions. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
8. Compliance With Laws
We will disclose your Personal Information when required to do so by law or in response to a valid legal request (e.g., a court order or subpoena). We may also disclose your information if we believe it is necessary to protect the security or integrity of our Service or to comply with the reasonable requests of law enforcement.
9. Business Transaction
If ZACK'S ECOMMERCE LTD is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as part of that transaction. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy. In such cases, your rights under the applicable data protection laws will remain unaffected.
10. Security
The security of your Personal Information is important to us. We strive to use commercially acceptable means to protect your Personal Information; however, no method of transmission over the Internet or electronic storage is 100% secure. While we make every effort to protect your data, we cannot guarantee its absolute security and do not warrant the level of security provided.
11. Links To Other Sites
Our Service may contain links to websites operated by third parties. If you click on a third-party link, you will be directed to that website. We strongly recommend reviewing the privacy policy of every site you visit. We have no control over, and are not responsible for, the content, privacy policies, or practices of any third-party sites or services.
12. Children's Privacy
Our Service is not directed to individuals under the age of 13 ("Children"). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected Personal Information from a child under the age of 13 without proper consent, we will take steps to remove that information from our servers.
13. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. When changes are made, we will post the new Privacy Policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any updates. If we make any material changes, we will notify you either through the email address you provided or by placing a prominent notice on our website.
14. Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
15. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). ZACK'S ECOMMERCE LTD is committed to ensuring that your rights are protected. These rights include:
- Right of Access: You have the right to request access to the Personal Information we hold about you.
- Right of Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Object: You have the right to object to our processing of your Personal Information.
- Right to Restrict Processing: You may request that we restrict the processing of your Personal Information.
- Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time.
Please note that we may ask you to verify your identity before processing your request. If you believe that our collection or use of your Personal Information violates your data protection rights, you have the right to lodge a complaint with your local Data Protection Authority in the EEA.
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise any of your rights, please contact us using the information below:
- Website Name: Apex Comfort
- Company Name: ZACK'S ECOMMERCE LTD
- Company Number: 15693486
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Email: info@apexcomfort.co.uk
Customer Service Opening Hours:
- Monday - Friday: 9:00 - 17:00
- Saturday - Sunday: Closed
We will respond to your request within 48 hours.
Please Note: Our office address is for mailing purposes only. Do not send returns to this address; a return address will be provided once your return has been approved.
By using our Service, you acknowledge that you have read and agree to this Privacy Policy.
