What comes with every Apex chair
Office chairs are all we do, and every chair in the range earns its place.
- Delivery
Free tracked UK delivery. This chair’s delivery estimate is shown above.
- Warranty
A 5-year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery, mesh, castors and other wear parts excluded), coordinated by Apex. To make a claim, email support@apexcomfort.co.uk with your order number and we coordinate it.
- Made to order
This chair is built after you order, typically in 4–5 weeks from build confirmation, which we email you shortly after you order. You may cancel from the order date up to 14 days after delivery. If your order has not been dispatched, we cancel it and refund you in full. Products configured using our online menu options are built to order but remain fully covered by standard 14-day cancellation rights.
- Returns
A 14-day returns policy, set out in full in our returns policy.
- The Apex Ergonomics Pack
Our complimentary 6-page guide to setup, posture and chair care, delivered by email after your order.
- Help choosing
Email questions are answered by the person who runs Apex Comfort: info@apexcomfort.co.uk.
Product Details
A full synchronous task chair with a choice of upholstered or mesh back – Prompt Too pairs a full synchromatic mechanism with integrated forward tilt, free-flow recline and an adjustable tension control wheel. It is specified for office and home-office users who sit for extended periods and want the chair to move with them rather than hold them still.
The adjustments that change posture, included as standard – A 70 mm sliding seat sets seat depth to leg length, the backrest adjusts for height, and seat tilt is included rather than charged for. On the upholstered backs the chair is rated to a 150 kg user weight, above the 110 kg typical of standard office seating.
Key Highlights:
Rated to 150 kg on the upholstered backs
Integrated forward tilt on both back types – tips the seat forward for close, concentrated work
Adjustable tension control wheel – sets recline resistance to your bodyweight
70 mm sliding seat depth adjustment – standard, not an upcharge
Height-adjustable backrest – raises and lowers, standard on every build
Three builds on one platform – upholstered 60 cm, upholstered 70 cm, or mesh 60 cm
Optional headrest – an upholstered height-adjustable headrest on the 60 cm upholstered and mesh backs, or an upholstered head pad on the 70 cm back, chosen when you configure the chair
Built for people who sit six hours a day or more – the adjustments on Prompt Too are the ones that change posture: seat height, seat depth, backrest height and recline resistance. Cold-moulded polyurethane foam is used on the seat and, on upholstered models, the backrest. Upholstery is applied without adhesives.
Pneumatic seat height adjustment: 41–54 cm upholstered, 40–52 cm mesh — set feet flat with a neutral knee angle
Sliding seat depth (70 mm): 42–49 cm upholstered, 40–47 cm mesh — clears the back of the knee while keeping full thigh support
Height-adjustable backrest: raises and lowers, standard on every build
Adjustable torsion control: a tension wheel sets how much resistance the recline offers
Integrated forward tilt: present on both the upholstered and mesh backs
Free-flow recline: move with the chair, or set the backrest where you want it
Prompt Too is specified by upholstery group. Groups 1 to 3 are hard-wearing upholstery fabrics, groups 4 and 5 are performance and wool-rich fabrics, and group 6 is leather. Your specific fabric within the chosen group is confirmed with you after you order.
On mesh models the seat is upholstered from your chosen group and the mesh backrest is specified separately.
Technical Specifications
| Feature | Specification |
|---|---|
| Maximum user weight | 150 kg (upholstered backs) |
| Seat height range | 410–540 mm upholstered · 400–520 mm mesh |
| Seat width | 470 mm |
| Seat depth range | 420–490 mm upholstered · 400–470 mm mesh |
| Backrest height | 600 mm or 700 mm upholstered · 600 mm mesh |
| Base diameter | 690 mm upholstered · 680 mm mesh |
| Chair weight | 18 kg (600 mm) · 19 kg (700 mm) · 17 kg mesh |
| Mechanism | Full synchromatic with integrated forward tilt, free-flow recline and adjustable tension control wheel |
| Seat depth adjustment | 70 mm sliding seat, standard |
| Seat tilt adjustment | Standard |
| Backrest | Height-adjustable; cold-moulded polyurethane foam (upholstered) or mesh panel |
| Headrest | Optional, chosen when you configure the chair: upholstered height-adjustable headrest (60 cm upholstered and mesh backs; mesh also with coat hanger) or upholstered head pad (70 cm back) |
| Base & castors | Five-star base with load-controlled twin castors to EN 12529 |
| Assembly | Arrives fully built and ready to use, with your chosen options fitted. Our delivery partner will phone you to arrange the day; delivery is to your door (kerbside), and you'll need to bring the chair inside |
Delivery, returns & what’s included
- Free tracked UK delivery — typically 4–5 weeks from build confirmation, which we email you shortly after you order.
- Delivered fully assembled — your chair arrives fully built and ready to use, with your chosen options fitted. Our delivery partner will phone you to arrange the day; delivery is to your door (kerbside), and you’ll need to bring the chair inside. Unpacking and disposing of the packaging is left to you, and someone needs to be there to sign for it, so please make sure the phone number you give at checkout is right.
- 14-day returns policy — see the full policy for details.
- 5-Year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery, mesh, castors and other wear parts excluded), coordinated directly by Apex with UK-based support.
- The Apex Ergonomics Pack — complimentary with every chair: our 6-page guide to setup, posture and chair care, emailed after your order.
Every Apex Comfort chair includes your complimentary 6-page Apex Ergonomics Pack — emailed automatically once your order is confirmed. A concise, practical guide to setting up and getting the most from your chair, so it delivers the support you paid for from day one.
Inside the pack
- 10-minute desk & chair setup checklist — set height, posture and screen position correctly the first time.
- Visual posture reference — keep it to hand through long working days.
- Movement breaks & desk stretches for long working days.
- Chair care & maintenance — how to clean and look after your chair.
Why it matters
A chair only works as well as it is set up. This guide covers the small adjustments that make the biggest difference to how your chair fits you.
How you receive it
Place any order and we'll email your download link as soon as your order is confirmed. Open it on your phone, tablet or laptop and follow the steps as you set up your chair.
The Apex Ergonomics Pack comes only with an Apex Comfort order.
Complete the setup
FAQs
Sent via free tracked UK delivery. This chair's own delivery estimate is shown in the Specs & Delivery section above. Read our full Delivery policy.
You can return an item for a change of mind within 14 days of delivery. Return collection charges apply to change-of-mind returns, except on Hood F94, K22 and C19 chairs bought in a Fast Track option: we collect those at no charge, and an unused one can be returned within 30 days of delivery. If anything arrives damaged or faulty, report it as soon as you notice it and we arrange and pay for collection. Read our full Returns & Refunds policy.
Apex Comfort is a UK office-seating specialist, operated by the registered company ZACK'S ECOMMERCE LTD. We coordinate delivery, returns and your warranty directly. More about Apex Comfort.
No VAT is charged on our prices: the price shown is the total you pay. We cannot issue a VAT invoice. Buying several chairs for a team? Message us for a quote.