What comes with every Apex chair
Office chairs are all we do, and every chair in the range earns its place.
- Delivery
Free tracked UK delivery. This chair’s delivery estimate is shown above.
- Warranty
A 5-year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery, mesh, castors and other wear parts excluded), coordinated by Apex. To make a claim, email support@apexcomfort.co.uk with your order number and we coordinate it.
- Made to order
This chair is built after you order, typically in 4–5 weeks from build confirmation, which we email you shortly after you order. You may cancel from the order date up to 14 days after delivery. If your order has not been dispatched, we cancel it and refund you in full. Products configured using our online menu options are built to order but remain fully covered by standard 14-day cancellation rights.
- Returns
A 14-day returns policy, set out in full in our returns policy.
- The Apex Ergonomics Pack
Our complimentary 6-page guide to setup, posture and chair care, delivered by email after your order.
- Help choosing
Email questions are answered by the person who runs Apex Comfort: info@apexcomfort.co.uk.
Product Details
The Toleo torsion backrest, with an automatic mechanism – Toleo Pro keeps the feature that defines the range: a backrest that rotates laterally as well as reclining, produced by the composite backrest support itself rather than by added springs or joints. What Pro changes is the control layer — integrated function buttons and a tension fine-tuning key in place of the standard model's seat-tilt control.
Rated to 150 kg – Toleo Pro is rated to a 150 kg user weight.
Key Highlights:
Rated to 150 kg
Torsional backrest movement — lateral rotation as well as recline
Tension fine-tuning key and integrated function buttons
70 mm sliding seat and height-adjustable backrest, both standard
Four-position tilt limiter with free-flow recline
The 550 mm backrest twists laterally as well as reclining — torsion produced by the composite backrest support itself, without springs or added joints — while the synchromatic recline runs free-flow until you lock it at one of four positions. The rest of the adjustment set:
Pneumatic seat height adjustment: 400–530 mm
Torsion movement of the backrest: lateral give that follows a twist or reach
Tension fine-tuning key: trim recline resistance to your weight
Sliding seat depth: 70 mm
Height-adjustable backrest: the 550 mm backrest raises and lowers, standard on every build
Lumbar support and 4D headrest: both available as options
Technical Specifications
| Feature | Specification |
|---|---|
| Maximum user weight | Rated to 150 kg |
| Seat height range | 400–530 mm |
| Seat width | 470 mm |
| Seat depth range | 380–450 mm |
| Backrest height | 550 mm |
| Base diameter | 680 mm |
| Chair weight | 15 kg upholstered; 14 kg mesh |
| Mechanism | Full synchromatic with integrated function buttons, tension fine-tuning key, 4-position tilt limiter, torsion backrest |
| Ratings | Pollutant tested (selected fabrics) |
| Assembly | Arrives fully built and ready to use, with your chosen options fitted. Our delivery partner will phone you to arrange the day; delivery is to your door (kerbside), and you'll need to bring the chair inside |
Delivery, returns & what’s included
- Free tracked UK delivery — typically 4–5 weeks from build confirmation, which we email you shortly after you order.
- Delivered fully assembled — your chair arrives fully built and ready to use, with your chosen options fitted. Our delivery partner will phone you to arrange the day; delivery is to your door (kerbside), and you’ll need to bring the chair inside. Unpacking and disposing of the packaging is left to you, and someone needs to be there to sign for it, so please make sure the phone number you give at checkout is right.
- 14-day returns policy — see the full policy for details.
- 5-Year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery, mesh, castors and other wear parts excluded), coordinated directly by Apex with UK-based support.
- The Apex Ergonomics Pack — complimentary with every chair: our 6-page guide to setup, posture and chair care, emailed after your order.
Every Apex Comfort chair includes your complimentary 6-page Apex Ergonomics Pack — emailed automatically once your order is confirmed. A concise, practical guide to setting up and getting the most from your chair, so it delivers the support you paid for from day one.
Inside the pack
- 10-minute desk & chair setup checklist — set height, posture and screen position correctly the first time.
- Visual posture reference — keep it to hand through long working days.
- Movement breaks & desk stretches for long working days.
- Chair care & maintenance — how to clean and look after your chair.
Why it matters
A chair only works as well as it is set up. This guide covers the small adjustments that make the biggest difference to how your chair fits you.
How you receive it
Place any order and we'll email your download link as soon as your order is confirmed. Open it on your phone, tablet or laptop and follow the steps as you set up your chair.
The Apex Ergonomics Pack comes only with an Apex Comfort order.
Complete the setup
FAQs
Sent via free tracked UK delivery. This chair's own delivery estimate is shown in the Specs & Delivery section above. Read our full Delivery policy.
You can return an item for a change of mind within 14 days of delivery. Return collection charges apply to change-of-mind returns, except on Hood F94, K22 and C19 chairs bought in a Fast Track option: we collect those at no charge, and an unused one can be returned within 30 days of delivery. If anything arrives damaged or faulty, report it as soon as you notice it and we arrange and pay for collection. Read our full Returns & Refunds policy.
Apex Comfort is a UK office-seating specialist, operated by the registered company ZACK'S ECOMMERCE LTD. We coordinate delivery, returns and your warranty directly. More about Apex Comfort.
No VAT is charged on our prices: the price shown is the total you pay. We cannot issue a VAT invoice. Buying several chairs for a team? Message us for a quote.