What comes with every Apex chair
Office chairs are all we do, and every chair in the range earns its place.
- Delivery
Free tracked UK delivery. This chair’s delivery estimate is shown above.
- Warranty
A 5-year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery, mesh, castors and other wear parts excluded), coordinated by Apex. To make a claim, email support@apexcomfort.co.uk with your order number and we coordinate it.
- Made to order
This chair is built after you order, typically in 4–5 weeks from build confirmation, which we email you shortly after you order. You may cancel from the order date up to 14 days after delivery. If your order has not been dispatched, we cancel it and refund you in full. Products configured using our online menu options are built to order but remain fully covered by standard 14-day cancellation rights.
- Returns
A 14-day returns policy, set out in full in our returns policy.
- The Apex Ergonomics Pack
Our complimentary 6-page guide to setup, posture and chair care, delivered by email after your order.
- Help choosing
Email questions are answered by the person who runs Apex Comfort: info@apexcomfort.co.uk.
Product Details
Reduced to the parts that do the work – Newback is built around an organically formed, exceptionally durable back frame carrying a mesh panel, with the seat chassis and backrest frame both in polyamide. At 13 kg it is one of the lightest full-specification task chairs available, without giving up mechanism quality.
An automatic mechanism that sets itself – The synchro-mechanism responds to bodyweight automatically, with an additional fine-tuning control for anyone who wants to adjust it further. Adjustable seat depth and an upright lock with a three-position tilt limiter are included as standard.
Key Highlights:
13 kg chair weight – markedly lighter than comparable task seating
Automatic synchro-mechanism with fine-tuning control – works correctly without setup
Adjustable seat depth as standard – six-position sliding seat
3-position tilt limiter and upright lock
Integrated function buttons – controls housed in the mechanism, not hanging below the seat
Gas lift with integrated damping
Optional mesh headrest – height- and tilt-adjustable, in the same mesh as the backrest; chosen when you configure the chair
Support from the frame geometry rather than added bulk – Newback's mesh back is tensioned across a shaped polyamide frame, so support comes from the form of the frame itself. Seat cushioning is moulded polyurethane foam with upholstery applied without adhesives.
Pneumatic seat height adjustment: 40–52 cm range with integrated damping
Automatic weight-responsive recline: Resistance is set from your bodyweight, not by hand
Additional fine-tuning control: Adjust the automatic setting if you want it firmer or looser
Six-position sliding seat: Seat depth 41–47 cm, set to your femur length
Upright lock and 3-position tilt limiter: Cap the recline range or lock the backrest upright
Tensioned mesh back: Airflow across the back through longer sessions
Technical Specifications
| Feature | Specification |
|---|---|
| Maximum user weight | Rated to 110 kg |
| Seat height range | 400–520 mm |
| Seat width | 480 mm |
| Seat depth range | 410–470 mm |
| Backrest height | 550 mm |
| Base diameter | 680 mm |
| Chair weight | 13 kg |
| Mechanism | Automatic synchro-mechanism with additional fine-tuning control, free-flow recline, upright lock and 3-position tilt limiter |
| Seat depth adjustment | Sliding seat, 6 positions, standard |
| Backrest | Mesh on organically formed polyamide frame |
| Headrest | Optional mesh headrest, height and tilt adjustable, mesh matches the backrest; chosen when you configure the chair |
| Armrest options | Without armrests, or height-adjustable (height 100 mm), 2D (height 100 mm, width 35 mm), 3D (height 100 mm, width 35 mm, depth 60 mm) or 4D plus (as 3D, plus 210° pad rotation); choose in the options below |
| Base & castors | Plastic five-star base with load-controlled twin castors to EN 12529 |
| Ratings | FEMB LEVEL 3 |
| Assembly | Arrives fully built and ready to use, with your chosen options fitted. Our delivery partner will phone you to arrange the day; delivery is to your door (kerbside), and you'll need to bring the chair inside |
Delivery, returns & what’s included
- Free tracked UK delivery — typically 4–5 weeks from build confirmation, which we email you shortly after you order.
- Delivered fully assembled — your chair arrives fully built and ready to use, with your chosen options fitted. Our delivery partner will phone you to arrange the day; delivery is to your door (kerbside), and you’ll need to bring the chair inside. Unpacking and disposing of the packaging is left to you, and someone needs to be there to sign for it, so please make sure the phone number you give at checkout is right.
- 14-day returns policy — see the full policy for details.
- 5-Year manufacturer’s warranty (frame and mechanism; 2 years on the gas lift; upholstery, mesh, castors and other wear parts excluded), coordinated directly by Apex with UK-based support.
- The Apex Ergonomics Pack — complimentary with every chair: our 6-page guide to setup, posture and chair care, emailed after your order.
Every Apex Comfort chair includes your complimentary 6-page Apex Ergonomics Pack — emailed automatically once your order is confirmed. A concise, practical guide to setting up and getting the most from your chair, so it delivers the support you paid for from day one.
Inside the pack
- 10-minute desk & chair setup checklist — set height, posture and screen position correctly the first time.
- Visual posture reference — keep it to hand through long working days.
- Movement breaks & desk stretches for long working days.
- Chair care & maintenance — how to clean and look after your chair.
Why it matters
A chair only works as well as it is set up. This guide covers the small adjustments that make the biggest difference to how your chair fits you.
How you receive it
Place any order and we'll email your download link as soon as your order is confirmed. Open it on your phone, tablet or laptop and follow the steps as you set up your chair.
The Apex Ergonomics Pack comes only with an Apex Comfort order.
Complete the setup
FAQs
Sent via free tracked UK delivery. This chair's own delivery estimate is shown in the Specs & Delivery section above. Read our full Delivery policy.
You can return an item for a change of mind within 14 days of delivery. Return collection charges apply to change-of-mind returns, except on Hood F94, K22 and C19 chairs bought in a Fast Track option: we collect those at no charge, and an unused one can be returned within 30 days of delivery. If anything arrives damaged or faulty, report it as soon as you notice it and we arrange and pay for collection. Read our full Returns & Refunds policy.
Apex Comfort is a UK office-seating specialist, operated by the registered company ZACK'S ECOMMERCE LTD. We coordinate delivery, returns and your warranty directly. More about Apex Comfort.
No VAT is charged on our prices: the price shown is the total you pay. We cannot issue a VAT invoice. Buying several chairs for a team? Message us for a quote.